Do you use Meta’s instant messaging app WhatsApp? If yes, then this information may be something new for you. WhatsApp is used in more than 200 countries.
However, the use of WhatsApp is not limited to chatting only. Photo-file sharing, calling-video calling and payment facilities are available in WhatsApp.
At the same time, if we say that like Flipkart, Amazon, Myntra, you can also do shopping through WhatsApp, then you will also be forced to think for some time that what is this new feature on the app.
Yes, WhatsApp can be used for online shopping. However, this is not a feature of WhatsApp. This can be done with WhatsApp Business.
What is WhatsApp Business?
Actually, WhatsApp can be used through personal as well as business account. This type of account is used by those users who are associated with some business.
With a business account, such users get the facility to connect with their customers online through WhatsApp.
Not only this, with a business account, users can also do real time chatting with their customers. This account is different from the regular WhatsApp account.
How can you do shopping?
Stores that use WhatsApp business accounts can connect directly with their customers. With a WhatsApp Business account, customers can explore the inventory of these shops.
The customer can also ask any question related to the product through WhatsApp account. If you want to shop for any product online, then it will be necessary to get information about the business WhatsApp account of that company.
Business accounts that are verified by WhatsApp appear with a green tick icon next to their profile.
However, caution is advised before interacting with any type of business account.
